Privacy Policy

As part of Connors Basics commitment to protecting your privacy, we have adopted and implemented the following privacy policy.  Connors Basics only collects information when you choose to do so via e-mail, mail, telephone or through contests and promotions.  The information collected is basic information such as your name, company name, phone number, address and e-mail address. This information is strictly for our use only and is not given to any other third parties without your consent.  Any information collected by linked websites including authorized dealer websites are not covered under this privacy policy as we have no control over the information they may collect.

Return Policy

We are happy to make exchanges or refunds on any catalogue item. Please return your merchandise in it's original sealed packaging, with a copy of the sales invoice, within 30* days of purchase. Custom made and special order items may be subject to a restocking fee or non-returnable. Please ask a sales associate for details. It is the responsibility of the consumer to remove any confidential information from any item before returning the item to our store. Please let us know your reason for returning the product.

*14 Days for Office Equipment, printer ink and toner, and electronics.

Delivery Policy


*We offer free same day or next day delivery for **most in-stock office supplies orders over $50 (before taxes) within the Sydney and surrounding industrial areas.  Free delivery of office supplies in rural areas is offered with a minimum of a $100 order (before taxes).

**Delivery charges may apply to certain items such as furniture.  Please ask a sales representative for more details when placing your order.

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